Return and Refund Policy

Welcome to Chocolate Madness! We value our customers and strive to deliver the finest brownies and chocolate truffles with the best service. Please carefully read our Return and Refund Policy:

1. All Sales Are Final
   Due to the perishable nature of our products, all sales are final. We do not offer refunds or returns once the order has been placed.

2. Order Issues
   If there is an issue or mistake with your order, such as receiving the wrong item, please reach out to us promptly. You can contact us via:

   • Email: chocolatemadnessbmae@gmail.com
   • WhatsApp: +971 52 898 8864
   • Contact Us Page: https://chocolatemadness.ae/contact-us/

3. Timeframe for Reporting Issues
   Customers must report any issues within 10 hours of receiving their order. Kindly provide details and, if possible, include pictures of the product to help us resolve the matter efficiently.

Thank you for choosing Chocolate Madness. Your satisfaction is important to us!