01
General
These Terms and Conditions govern your use of
chocolatemadness.ae and all purchases made
through the website.
By placing an order, you confirm that you are
at least 18 years old or have the consent of
a legal guardian.
We reserve the right to update or modify these
Terms and Conditions at any time without prior notice.
02
Products & Services
We specialize in handmade brownies and chocolate
truffles, crafted with care and delivered fresh.
All product descriptions, images and pricing are
accurate to the best of our knowledge but are
subject to change without notice.
03
Orders
Orders are subject to availability.
In case of unavailability, we will notify you
and offer an alternative or refund.
Full payment must be made at the time
of order confirmation.
04
Delivery
Orders are delivered within
1 to 3 days
of order confirmation.
Delivery charges apply and will be calculated
at checkout based on the delivery location.
We are not responsible for delays caused by
factors beyond our control, such as weather
or courier issues.
1 – 3 Days
Charges at Checkout
05
Returns & Refunds
All sales are final due to the perishable
nature of our products.
We do not offer refunds or returns.
If there is an issue or mistake with your order,
you may contact us within
24 hours
of receiving it.
Contact Us Within 24 Hours
06
Privacy
We collect personal information including your
name, mobile number, email and delivery location
solely to process and deliver orders.
We do not sell or share your personal information
with third parties.
Our website does not use cookies or
tracking technologies.
07
Intellectual Property
All content on our website, including images,
text and branding, is the property of
Chocolate Madness and is protected by
copyright laws.
You may not reproduce, distribute or use
our content without prior written consent.
08
Limitation of Liability
Chocolate Madness is not liable for any indirect,
incidental or consequential damages arising from
the use of our website or services.
Our liability is limited to the value
of the order placed.
09
Governing Law
These Terms and Conditions are governed by
the laws of the United Arab Emirates.
Any disputes arising out of or related to these
Terms and Conditions shall be subject to the
exclusive jurisdiction of the courts of the UAE.
Your Agreement
By Using Our Website or Placing an Order
By accessing Chocolate Madness, using our services,
or completing an order through our website,
you agree to these Terms and Conditions.
