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Unique Flavors

Lovely Team

For Every Occasions

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Unique Flavors

Lovely Team

For Every Occasions

Secure Payment

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Terms and Conditions

Welcome to Chocolate Madness! By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.

1. General

1.1 These Terms and Conditions govern your use of the website https://chocolatemadness.ae/ and all purchases made through it.
1.2 By placing an order, you confirm that you are at least 18 years old or have the consent of a legal guardian.
1.3 We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

2. Products and Services

2.1 We specialize in handmade brownies and chocolate truffles, crafted with care and delivered fresh.
2.2 All product descriptions, images, and pricing are accurate to the best of our knowledge but are subject to change without notice.

3. Orders

3.1 Orders are subject to availability. In case of unavailability, we will notify you and offer an alternative or refund.
3.2 Full payment must be made at the time of order confirmation.

4. Delivery

4.1 Orders are delivered within 1 to 3 days of order confirmation.
4.2 Delivery charges apply and will be calculated at checkout based on the delivery location.
4.3 We are not responsible for delays caused by factors beyond our control, such as weather or courier issues.

5. Returns and Refunds

5.1 All sales are final due to the perishable nature of our products. We do not offer refunds or returns.
5.2 If there is an issue or mistake with your order, you may contact us within 24 hours of receiving it via:

6. Privacy

6.1 We collect personal information (name, mobile number, email, and delivery location) solely to process and deliver orders.
6.2 We do not sell or share your personal information with third parties.
6.3 Our website does not use cookies or tracking technologies.

7. Intellectual Property

7.1 All content on our website, including images, text, and branding, is the property of Chocolate Madness and is protected by copyright laws.
7.2 You may not reproduce, distribute, or use our content without prior written consent.

8. Limitation of Liability

8.1 Chocolate Madness is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
8.2 Our liability is limited to the value of the order placed.

9. Governing Law

9.1 These Terms and Conditions are governed by the laws of the United Arab Emirates.
9.2 Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the UAE.

By using our website or placing an order, you agree to these Terms and Conditions. If you have any questions, please contact us at:

Thank you for choosing Chocolate Madness!

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